The NDIS National Access Team has begun contacting people living in the North East Melbourne Area (NEMA) to gauge their eligibility to become NDIS participants. Telephone calls are being made directly to people with disability and their families. This follows a letter that was sent to prospective participants by the Department of Health and Human Services earlier this year, and is a key activity for the National Disability Insurance Agency (NDIA) to assist people to transition into the scheme.
NDS is aware that some families have been concerned about receiving these calls as they have not understood their context. The NDIA has advised us that it is making these calls, and has asked providers to assist in ensuring their clients know to expect this call.
People with disability or families who receive a call of this nature and have any concerns are invited to contact the NDIS National Access Team directly on 1800 800 110.